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Elevate Your Standards

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About ISO QES Management Systems Inc.

ISO QES Management Systems Inc. specializes in helping organizations achieve and maintain certification under internationally recognized management system standards: ISO 9001 (Quality Management), ISO 14001 (Environmental Management), and ISO 45001 (Occupational Health & Safety Management).

With a strong focus on certification registration preparedness and audit support, we guide companies through every step of the ISO certification process—from gap analysis and documentation development to training, internal audits, and full audit support.

 

Our Services

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✅ ISO 9001: Quality Management System (QMS)

 

We help organizations build and refine quality management systems that drive customer satisfaction, process efficiency, and regulatory compliance.
Our support includes:

  • Gap Analysis & Documentation

  • Process Mapping & Risk-Based Thinking

  • Employee Training & Engagement

  • Internal Audit & Management Review Preparation

  • Pre-Audit, Mock Audit, and External Audit Support

 

🌿 ISO 14001: Environmental Management System (EMS)

 

We work with companies to minimize their environmental impact and comply with environmental regulations through structured and sustainable EMS implementation.
Our services cover:

  • Environmental Impact Assessments

  • Policy & Objective Development

  • Legal Compliance & Waste Management

  • Emergency Preparedness & Training

  • Internal Audits, Documentation, and Audit Support

 

🛡 ISO 45001: Occupational Health & Safety Management System (OHSMS)

 

We assist in creating safer workplaces by identifying risks, strengthening safety culture, and ensuring compliance with occupational health and safety standards.
Our offerings include:

  • Risk Assessments & Hazard Identification

  • OHS Policy Development

  • Legal Compliance & Incident Management

  • Safety Equipment Guidance & Employee Training

  • Internal Audits, Documentation, and Full Audit Support

 

Industry-Focused Solutions

 

For Manufacturing Companies:

  • Process Optimization & Efficiency

  • Worker Safety & Machinery Compliance

  • Waste Reduction & Energy Management

  • Supply Chain Engagement & Risk Mitigation

 

For Service-Based Organizations:

  • Service Delivery Process Improvement

  • Customer Satisfaction & Quality Assurance

  • Environmental & Safety Compliance for Offices and Retail

  • Sustainable and Ergonomic Workplace Practices

 

 

Why Choose ISO QES Management Systems Inc.?

 

With deep expertise across ISO 9001, ISO 14001, and ISO 45001, we help companies bridge the gap between current operations and certification-ready systems. Our hands-on, collaborative approach ensures your team is prepared, confident, and capable of maintaining compliance long after certification.

 

We help businesses:

  • ✅ Achieve ISO Certification

  • 🔧 Improve Operational Performance

  • â™» Promote Sustainability & Safety

  • 🚀 Drive Continuous Improvement

  • 📋 Pass Certification Audits with Confidence

 

Partner with us to build stronger systems, safer workplaces, and a more sustainable future.
Let’s prepare your business for ISO success—today and beyond.

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Owen Ramsay, President

ISO QES Management Systems Consultant Inc.

BSChE, MSEE, CQE, CQA, CMQ-OE, CSSBB, MIT-NCAI

ISO 9001, ISO 14001, ISO 45001 Certified, RABQSA 

ASQ Fellow, ASQ ConnEx

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Phone Number: (718) 503-1021

Email: oramsay20@hotmail.com

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About Our Company

ISO QES Management Systems Inc. is a premier consulting firm specializing in ISO 9001, ISO 14001, and ISO 45001 management systems. We help organizations navigate complex ISO assessments, drive sustainable process improvements, and achieve certification readiness with confidence.

Our expertise lies in integrating internationally recognized standards with practical tools like Lean Six Sigma and Hoshin Kanri strategic planning to elevate operational performance, compliance, and continuous improvement across a wide range of industries.

Meet Owen Ramsay – President & Lead Consultant

At the helm of ISO QES Management Systems Inc. is Owen Ramsay, an accomplished leader in the field of quality and business assurance. A 2016 ASQ Fellow, Owen brings decades of experience in ISO management system consulting, auditing, and certification, with specialized focus on ISO 9001:2015 (QMS), ISO 14001:2015 (EMS), and ISO 45001:2018 (OH&SMS)…..

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Client Testimonials

Dr. Neville Gobin, Woodland Hospital, Guyana

Significant Accomplishments -- Woodlands Hospital Projects

  1. Project_3_Improve_Registration_Discharge_process

  2. Project_4_Reduce_bad_debt_of_inpatients

  3. Project_5_patient_satisfaction

  4. Project_6_Lab_processing_time

  5. Project_7_Improve_canteen_performance

  6. Project_8_Reduce_precription-filling

 

Client’s Comment

  1. Reduced the time taken to register births and deaths from 15-20 mins to approx..5 mins.

  2. Inpatient bad debt was reduced by 90% and  70% of outstanding arrears cleared off for 2010.

  3. The accounts dept. is functioning more efficiently and effectively and has a more customer friendly attitude.

  4. According to survey complains from patients and relatives were reduced by 75% and patient comfort increased from 4.8 to 8.1 using the Leikert Scale range of 1 to 10.

  5. Data collected for the period November at the laboratory showed that more than 80% of patients were processed within 5-15 minutes.

  6. The number of customers increased 20% and customers complaints decreased by approximately 60%.

 

Number of staff involved: 3 Directors, 7 Managers, and 8 staff

Commissioner (retired) William Woolford, The Guyana Geology and Mines Commission

Lean Six Sigma Strategic Planning; Implementation of the ISO 9001:2008 Quality Management System.

  • Through Lean Six Sigma and ISO 9001:2008 Quality management Systems workshops, used GGMC’s strategic vision and strategic plan which are based on customer insights and mining opportunities to achieve alignment across the commission.  The vision and plan served as unifying forces to align strategic and operational goals and also to influence customer relationships.

  • Sustained performance fundamentals of customer focus, management commitment, commission-wide participation and fact-based systems analysis via an ISO 9001:2008 Quality Management Systems’ approach and the application of FMEAs and statistical analysis tools.

  • Assessed (audited) existing quality management system to define strategies to be employed and timeline required to effect the applicable elements of ISO 9001:2008.  Assessment activities include review and flowchart of service processes, contract requirements, specifications and applicable standards, quality documents, work instruction procedures, manuals, calibration/verification records, typical non-conformances and training activities.

 

Significant Accomplishments

  1. Project_01_Redice Lead-Time of the Claims License Process by 10%

  2. Project_02_Plan for an Effective Environmental Sweep (>90% of registered mining sites)

  3. Project_03_Design and Implement ISO_9001_2008 for the Claims License Process

 

Client’s Comment

The projects were completed on time and within the specified budget.

Owen also brings great enthusiasm to his work. This is very valuable in getting the people working with the projects to believe in it and to embrace the concepts.

GGMC is very happy with Owen's work and with the results that it has achieved.

 

Number of staff involved: 2 Commissioners, 12 managers, 5 Engineers, 31 staff

Mr. Peter Pompey, General Manager, BACIF, Guyana

Owen was contracted to train in the area of strategic planning the Lean Six Sigma Rapid Improvement Methodology (LSSRIM)

Client’s Comment

The concepts and methodology shared helped to improve the synergy along with enabling our management team to focus on our cote objectives so as to improve the overall performance of the company with emphasis on improving efficiency and quality of products and services.

Number of staff: 1 General Manager, 5 managers, 4 senior staff

60 Turtle Rock Cove

Acworth GA 30101

279 Meadowbrook Drive

Meadowbrook Gardens

Georgetown, Guyana

+592-504-6066

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